Which statement best describes a practice to avoid with terminally ill patients?

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Avoiding false reassurance is essential when communicating with terminally ill patients. Saying things will definitely be fine or downplaying uncertainty can mislead patients, erode trust, and prevent them from expressing fears or asking important questions. When prognosis and options are discussed honestly and with empathy, patients can participate in decisions that align with their values and goals, plan ahead, and access appropriate support services. In contrast, supporting conversations that validate emotions, listen actively, and discuss prognosis openly are appropriate and helpful ways to communicate, while false reassurance undermines honest understanding and planning.